From early November through the New Year, Georgia neighborhoods turn into mini-loading zones. Vans idle at curbs, SUVs nose into tight cul-de-sacs, and contractors hustle to meet deadlines. With that surge comes a spike in driveway backing incidents, left-turn collisions into subdivision entrances, and pedestrian strikes at dusk. If you or a family member is hurt by a package delivery vehicle—whether it’s Amazon, UPS, FedEx, USPS, or a gig courier—here’s how to protect your health and your claim.
Why holiday delivery crashes happen
The “last-mile” rush means more stops per hour, tighter routes, and unfamiliar neighborhoods. Drivers make frequent U-turns, back into short driveways, and stop suddenly when a map app announces “arrived.” Darkness comes earlier in November, making it harder to see kids, dog walkers, and cyclists. Fatigue, slippery leaves, and rain add to the risk. When companies don’t staff or supervise properly, preventable injuries follow.
Who can be liable under Georgia law
Georgia’s respondeat superior rule makes an employer responsible for a driver’s negligence committed within the scope of the company’s business. That typically covers company-employed drivers operating marked vehicles. Independent contractor arrangements can complicate things, but Georgia recognizes several exceptions where the company that hired the contractor can still be liable—especially when the work is inherently dangerous, statutory duties are involved, or the company retains control.
Insurance layers to look for
Delivery collisions often involve multiple policies. A contractor may carry personal auto plus commercial coverage; a platform may provide contingent or primary commercial liability when the driver is on an active route; and your own UM/UIM coverage can fill gaps if the at-fault limits are low. For example, Amazon states that its Flex program includes a commercial auto policy (including liability and UM/UIM) when a driver is actively delivering. Eligibility depends on whether the driver was “on block” and performing a delivery at the time of the crash.
What to do right away (health first, proof second)
- Call 911, request police and EMS, and report any pain—even if it feels “minor.” Adrenaline can mask injuries.
- Photograph the scene: vehicle positions, brake or turn signals still on, skid marks, package stacks, door numbers, and any obstructions (hedges, parked cars, holiday displays).
- Capture the driver’s ID and who they deliver for (uniform, badge, app status screen if visible), the vehicle’s DOT/asset number, and plates.
- Ask nearby neighbors for doorbell or porch-cam footage and note camera locations for preservation.
- See a doctor the same day and follow the treatment plan; gaps in care reduce claim value.
- Avoid recorded statements or quick settlements until you’ve spoken to counsel.
Common holiday delivery crash scenarios we see
- Back-over/backup impacts in driveways: Driver reverses with limited sightlines; pedestrian or cyclist in the blind zone.
- Sudden stop in live lanes: Van brakes hard to “pin” a drop, leading to a rear-end chain reaction.
- Left turn into subdivision or cul-de-sac: Misjudged gap across oncoming traffic at dusk or in rain.
- Blocking crosswalks or bike lanes: Pedestrian steps out around a van and is struck by passing traffic.
- Package handoff at night: Poor lighting and dark clothing contribute to driveway or curb impacts.
Building a strong claim
A good delivery-vehicle case is built on speed and detail. Your lawyer will move to preserve dash-cam, telematics, and route data (stop times, GPS breadcrumbs, speed and braking), request dispatch notes and safety policies, and identify all corporate relationships (employer, contractor, subcontractor). Under Georgia law, that evidence helps determine whether a company is directly liable for negligent hiring/training/supervision and vicariously liable for the driver’s conduct, or whether an independent-contractor exception applies—or is defeated by a statutory or control-based exception.
Injuries and compensation
Holiday delivery collisions often cause neck and back injuries (herniated discs, whiplash), knee and shoulder damage from twists and bracing, concussions with brain-fog and light sensitivity, and fractures from pedestrian impacts. A Georgia claim may pursue medical bills (ER, imaging, therapy, injections or surgery), future care, lost wages and diminished earning capacity, pain and suffering, and property damage (phones, bikes, glasses). Where corporate safety rules are ignored or dangerous practices are tolerated, punitive-style exposure can increase settlement leverage.
Mistakes that quietly lower case value
Leaving without an incident report or photos, washing the clothing/shoes you wore (slip or visibility issues may matter), posting about the wreck on social media, or guessing about fault in a recorded insurer call. Let the evidence speak.
How Gunn Law Group helps after a delivery-driver crash
We secure time-sensitive data (911 audio, body-cam, dash-cam, neighborhood video) and send preservation letters for telematics and route records. We identify every potentially liable company and every layer of insurance—commercial auto, contingent platform coverage, and your UM/UIM—so one minimal policy doesn’t cap your recovery. Then we coordinate with your providers to document injuries and future care, present a demand that reflects full, real-world impact, and press for the best outcome possible under Georgia law.
If a holiday delivery run ended in a collision, a driveway scare, or a pedestrian impact, don’t let a company or its insurer rush you into a low offer. Need a home run? Call the Big Gunn at 888-BIG-GUNN for a free case review with an Atlanta personal injury lawyer who knows how to win last-mile delivery cases in Georgia.




